Family, friends and carers survey

Tell us about your own experiences of our trust

The survey has been developed with the support of families and carers just like you who have experienced our services.

We are pleased to be able to offer you the opportunity to complete the survey online.

You can complete the carers survey here

If you would like a paper form, please ask a member of staff or a carers champion in your area.

Recent feedback

During October to December 2025, 208 family members, friends and carers gave their own views about their experience of our services:

  • Family, friends and carers strongly agree that they were approached by staff in a respectful and kind way.
  • Family, friends and carers strongly agree that staff adequately explained confidentiality to them.
  • Family, friends and carers feel their overall experience is very good.

Family, friends and carers said...

  • The whole team have been really understanding, supportive, patient, empathetic and brilliant really. Thank you so much all of you.
  • The overall experience with my Dad was brilliant, the ward staff communicated well and support both my Dad and family.
  • Able to support Mum and kept in a loop with her care while feeling like I could raise concerns myself when necessary. Kind and friendly team who alleviated Mum's anxiety about the process as much as possible.