Family, friends and carers survey

Tell us about your own experiences of KMPT

The survey has been developed with the support of families and carers just like you who have experienced our services.

We are pleased to be able to offer you the opportunity to complete the survey online.

You can complete the carers survey here

If you would like a paper form, please ask a member of staff or a carers champion in your area.

Recent feedback

In July to September 2025, 239 family members, friends and carers gave their own views about their experience of our services:

  • Family, friends and carers strongly agree that they were approached by staff in a respectful and kind way.
  • Family, friends and carers agree that staff adequately explained confidentiality to them.
  • The overall experience as a family member, friend or carer is very good.

Family, friends and carers said:

  • "All staff have been compassionate when visiting and are extremely polite and thorough throughout, didn't know about carer assessments."
  • "Felt relief when the team arrived and explained how and what my relative was going through, we as a family cannot fault this care in the community from the mental health team."
  • "All the team always very supportive helpful and kind. I always came away from the visit with my son feeling confident and better informed."