Contact us

If you are not currently receiving treatment from us and would like to make a mental health referral for a child or young person, please complete this referral form

If you are currently receiving support from our services, please contact your local office on one of the numbers below.

  • Medway - 0300 300 1989
  • Learning Disability Service - 0300 300 1622
  • Maidstone - 0300 300 1990
  • Tonbridge - 0300 300 1992
  • Single Point of Access (SPA) - 0800 011 3474
  • Dartford - 0300 300 1986
  • Ashford - 0300 300 1982
  • Thanet - 0300 300 1983
  • Swale - 0300 300 1991
  • Canterbury - 0300 300 1984
  • South Kent - 0300 300 1988 -
  • All Age Eating Disorders Service - 0300 300 1980

ADHD


If you’re receiving treatment for ADHD and you have an enquiry please contact your local clinic.

Autism


If you’re waiting for an Autism diagnostic assessment and need to contact our Autism Assessment Service please email: AATEnquiries@nelft.nhs.uk

If you are calling regarding Autism assessment waiting times, unfortunately, you can be waiting for up to four years.

If you require any support with your child/young person for emotional and mental health whilst you are waiting for an assessment, please visit our Learning Disabilities, Autism and ADHD pages.

If you would like to attend our Autism Drop in Clinic, please email: AATEnquiries@nelft.nhs.uk with your details.

For repeat prescription requests

If you require a repeat prescription for medication provided by Kent and Medway Mental Health NHS Trust, please submit an email to your local clinic including the following details. This email can only help you with prescriptions, not general enquiries.

  • Your address
  • Childs name
  • Date of birth
  • All Medication and dosages
  • Allergies (please specify even if none)
  • Nominated pharmacy and their contact number

Learning disability prescriptions: nldsprescriptions@nelft.nhs.uk

Canterbury, Herne Bay, Whitstable and Faversham: CanterburyCYPMHSPrescriptions@nelft.nhs.uk

Ramsgate, Margate, Broadstairs: ThanetPrescriptions@nelft.nhs.uk

Dover, Folkestone, Deal, Lydd, Hythe: nem-tr.southkentcoast@nhs.net;

Ashford, Tenterden:  Admin.Lenworth@nelft.nhs.uk

Medway: Medway.Admin@nelft.nhs.uk

Dartford: admin.work-dartford@nelft.nhs.uk 

Maidstone: West.KentAdmin@nelft.nhs.uk

Tunbridge Wells: TWellsadmin@nelft.nhs.uk

Swale: swale.cypmhs@nelft.nhs.uk

We require 14 days to process all prescriptions.